Shipping policy

Shipping Policy - Excentriek Clothhing

At Excentriek Clothing, we are committed to providing a seamless and enjoyable shopping experience for our valued customers. Please take a moment to review our Shipping Policy to understand how we process and deliver your orders.

1. Order Processing:

  • Netherlands1-2 business days
  • Belgium & Germany2-4 business days
  • Europe3-8 business days
  • Outside Europe6-10 business days

2. Shipping Methods:

  • We offer standard  shipping.
  • Shipping rates and estimated delivery times will be provided at checkout.
  • Please note that delivery times may vary based on your location and chosen shipping method.

3. Domestic and International Shipping:

  • We provide shipping services both domestically and internationally.
  • International customers are responsible for any customs duties or taxes imposed by their respective countries.

4. Order Tracking:

  • Once your order is shipped, you will receive a confirmation email with a tracking number.
  • Use this tracking number to monitor the status and location of your package.

5. Shipping Delays:

  • While we strive to deliver your orders promptly, unforeseen circumstances such as weather conditions or carrier delays may occur. We appreciate your understanding in such situations.

6. Incomplete or Incorrect Addresses:

  • It is the responsibility of the customer to provide accurate and complete shipping information.
  • Excentriek Clothing is not liable for orders shipped to incorrect or incomplete addresses provided by the customer. Please double-check your details before confirming your order.

7. Lost or Stolen Packages:

  • Excentriek Clothing is not responsible for lost or stolen packages after they have been marked as delivered by the carrier.
  • If you encounter any issues, please contact the carrier directly or reach out to our customer support team for assistance.

8. Shipping Costs:

  • Shipping costs are calculated based on the weight of your order and the selected shipping method.
  • Free shipping promotions may be available during specific periods. Check our website for current promotions.

By placing an order with Excentriek Clothing, you agree to and accept the terms outlined in our Shipping Policy. If you have any questions or concerns, please contact our customer support team at support@excentriekclothing.com.

Thank you for choosing Excentriek Clothing! We appreciate your trust in our products and services.